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For more information please contact us at 1.877.328.4882.
 
Customer Service Hours of Operation
M-F 8 A.M. - 4 P.M CST

WARRANTY INFORMATION
KidPlaySet.com sells childrens strollers and accesories products from a variety of manufacturers.

KidPlaySet.com makes the following warranty to the original purchaser of toy trains, childrens playset and accesories.

KidPlaySet.com warrants its products to be free from defects in material and workmanship for a period of one(1) year from the date of purchase or the product manufacturer warranty, whichever comes first.
KidPlaySet.com will repair or replace any product which contains a defect in material or workmanship which existed at the time of manufacture or which developed under normal use or service. This warranty does not cover replacement from ordinary wear and tear.

THIS WARRANTY EXCLUDES AND DOES NOT COVER DEFECTS, MALFUNCTIONS OR FAILURES OF THE PRODUCT THAT WERE CAUSED BY REPAIRS BY PERSONS NOT AUTHORIZED BY KidPlaySet.com, USE OF PARTS, OR ACCESSORIES NOT AUTHORIZED BY KidPlaySet.com, MISHANDLING, MODIFICATIONS, OR DAMAGE TO THE PRODUCTS WHILE IN YOUR POSSESSION, UNREASONABLE USE, OR OUTDOOR USE OF OUR PRODUCTS.

IF THE ORIGINAL USER OR PURCHASER CEASES TO OWN THE KidPlaySet.com PRODUCT TO WHICH THIS WARRANTY APPLIES, THIS WARRANTY AND ANY IMPLIED WARRANTY WHICH THEN REMAINS IN EFFECT, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE VOIDED.

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE PERIOD OF EXPRESS WARRANTY SET FORTH ABOVE.

IN NO EVENT SHALL KidPlaySet.com. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE KidPlaySet.com PRODUCT. YOUR SOLE REMEDY WILL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE.

  • To obtain service, contact KidPlaySet.com where you purchased your Products. Proof of purchase is necessary to ensure warranty is still valid.
  • You will be responsible for prepayment of insurance and freight or other transportation to the store. Proof of purchase (your sales receipt/invoice) is required and must be included when returning the product which you claim is defective. Also, an "authorized" RMA form must be submitted.
  • Repaired or replaced products will be forwarded to the maunfacturer's store within 60 days of receipt by KidPlaySet.com. If the exact item is no longer available, KidPlaySet.com will replace the original with an item of equal or greater value.
SOME STATES DO NOT ALLOW
  • Limitations on how long an implied warranty lasts.
  • The exclusion or limitation of direct, indirect, special, incidental or consequential damages.
  • The exclusion or invalidity of express or implied warranties if the user ceases to own the product.
  • The limitation of the remedies and recourses available to the purchaser.
  • The invalidity of an express warranty when a product identified by brand name is not used (unless specific conditions are fulfilled).
SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.    

Please send any questions about kidplaysets.com's Warranty Information to: customerservice@KidPlaySet.com


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